Shipment Wingoo Watches deliver the watches all over the world, by DHL courier (www.dhl.it). All shipments are insured in order to preserve the value of your purchase. Just your watch has been given to the courier you will receive the shipment tracking number via e-mail.
For goods in stock, normally delivery takes place within five working days of payment. For products to be ordered, normally the shipping time varies from two to four weeks, depending on availability at the warehouses of the manufacturers.
You will receive at your home a perfectly brand new watch, complete with official box, multilingual instruction manual and international guarantee issued by the manufacturer as well as stamped by the Authorized Dealer, our supplier. If the posted watch is used, the supplied equipment and warranty will correspond to what is described on the advertisement. Furthermore, all shipments are fully insured for the full value of the watch.
Wingoo pays particular attention to its customers’ needs and expectations. Our goal is to achieve high levels of customer satisfaction for all purchases on www.wingoowatches.com.
Should you change your mind about a product, you have the option to return it within 10 days from the date of delivery and we will proceed to exchange it or refund it. If you exercise your opt out right within 14 (fourteen) business days from receipt of the products, you will be entitled to a refund of the returned product’s price and of the shipping costs incurred for its delivery. We will initiate the refund policy for the product subject to the opt out right and as appropriate, for the shipping fees, within 14 days from receipt of your opt out and product receipt notification by e-mail, provided that the above time limits are observed. To be able to exercise your opt out right you must notify us by e-mail and simultaneously return the product to the following address: Wingoo, 15 Bertola Street/B-10121-Turin-Italy. The opt out right is subject to the above terms and conditions. All products must be returned to us in their original condition.